FAQ
Select the course of your choice and click on the "Add to cart" button. You can add as many courses as you like.
Once you are in the shopping cart, you can confirm your payment. Ordering a paper certificate is also possible at this step. You are free to choose this option.
Once the payment is made, you will receive a confirmation email for your order.
There is no deadline to complete a course or take the final exam. Once enrolled, you have lifetime acess to the courses. The majority of our courses are estimated to take around 40 hours. However, each student progresses at their own pace. Some courses activities may take more time than others, or you may need to review some concepts. The most important thing is that you feel comfortable with your learning.
Yes, absolutely. The student forum is available for this purpose. You can ask a question, and a trainer or other students can respond. We encourage you to ask your questions whenever you feel the need, so you don't get stuck in your learning. Please allow up to 48 hours to receive a response from a trainer, excluding weekends and public holidays. Feel free to also share your progress and victories with us!
You can send us a message by email at: [email protected] - you can also click on "Forgot Password?" in the login screen. However, we recommend noting down your logins as soon as you receive the registration confirmation email.
No, the entire course takes place online. There are no trips or workshops required. You study independently and at your own pace. You can download the course modules and audio files to listen to them wherever you are. If you have any questions, you can ask them on the forum.
Each course includes several modules. At the end of each module, a quiz is provided to assess your learning. The numerous practical activities also allow you to apply the knowledge you have gained. At the end of the course, you must take a final online exam in the form of a multiple-choice questionnaire to validate your training. A minimum score of 80% is required. If you do not achieve 80%, you can retake the exam at any time. However, we recommend reviewing the course beforehand.
There are no prerequisites or minimum educational level required. All our courses have been carefully designed to be accessible to as many people as possible. You can study from a computer, tablet, or smartphone. If your internet connection is unstable, we recommend downloading the PDF modules and audio files to access them offline whenever you want. However, you will need an internet connection to complete the quizzes and take the final exam.
You will receive a paper certificate if you ordered it during your registration. Otherwise, you can also order it later from your student portal under the "Certificates" section, or download it for free in PDF format.
The professions for which our courses prepare you are part of the unregulated occupations in most countries. This means there is no official recognition. However, local regulations may vary. We recommend that you inquire with the relevant authorities.
